Empowering Travel and MICE Businesses Through Strategic Innovation

At The Option X, we specialize in management consultancy services tailored exclusively for the travel industry. From corporate travel and events departments to TMCs, OTAs, and DMCs, we help organizations enhance efficiency, reduce costs, adopt emerging technologies, and elevate user experiences across their travel value chain.

Travel Technology – Consulting

Transforming Travel Operations Through Smart Solutions

We advise businesses on implementing and optimizing technology solutions that drive operational excellence and customer satisfaction.

Our Services Include

1. Digital Transformation Strategy

• Assessment of organization’s current technology landscape

• Designing and implementation of a roadmap for adopting cutting-edge travel technologies.

• Alignment of technology solutions with business goals and customer expectations.

2. Travel Booking & Management Tools

• Recommending and deploying Online Booking Tools (OBTs) tailored to corporate or leisure travel needs

• Custom Self-Booking Tools (SBTs) for corporate clients

• Content integration from Multi-GDS, NDC and direct API’s for real-time inventory

3. Workflow Automation & Efficiency

• Automation of back-office operations

• Automating expense management, invoice reconciliation, and vendor payments.

• Implementing tools to automate repetitive booking tasks.

4. Supplier & Vendor Tech Solutions

• Implementing Hotel Consolidator Platforms for corporate hotel management.

• Optimizing supplier contracts through dynamic pricing tools.

• Centralized supplier management systems

• Integrating Supplier Due-diligence and compliance framework

5. Personalization & AI Solutions

• Leveraging artificial intelligence to deliver personalized travel experiences.

• Implementing chatbots and virtual assistants for 24/7 traveler support.

• AI-based policy compliance and cost optimization

6. Custom Software Development

• Developing bespoke solutions tailored to specific business needs, such as:

  • Dynamic Packaging Solutions for bundling flights, hotels, and activities.

  • White-label travel portals for agencies or corporates.

7. API Integration & Platform Development

• Seamless third-party API integrations (flights, hotels, ancillaries)

• Enabling real-time data exchange across systems (CRM, HRMS systems).

• Building custom travel platforms to provide seamless user experience.

8. Integrated Payment Solutions

• Implementing secure payment gateways for travel bookings.

• Enabling seamless integration with corporate expense management systems.

• Exploring innovative payment solutions like virtual cards, digital wallets, BTA’s, CTA’s, Corporate and Individual Credit Cards.

Key Outcomes

1. Cost Optimization

• Through automation and implementing efficient tools, reduce manual errors and smart procurement improve savings.

2. Improved User Experience

• Seamless platforms enhance traveler satisfaction.

3. Operational Efficiency

• Automation and integration streamline end-to-end workflows.

4. Strategic Decision Making

• Real-time Analytics guide strategic business decisions.

• Ensures that businesses remain competitive in the rapidly evolving travel technology landscape.